1. Information we collect

When you book or contact us, we may collect:

• Your name, phone number, and email address;
• The service address (hotel, condo, home, or office) and, if you allow it, your location to estimate distance and availability;
• Booking details such as the service, date, time, and any notes you provide;
• Messages you send us through the website, WhatsApp, or other channels.

2. How we use your information

• To confirm and arrange your booking and dispatch a therapist;
• To contact you about your booking, availability, and service updates;
• To provide customer support and respond to your enquiries;
• To improve our services and keep our platform safe and reliable.

3. Sharing your information

We share only the details needed to deliver your booking (such as your name, address, and contact number) with the therapist assigned to your appointment. We do not sell your personal information. We may disclose information if required by law or to protect the safety of our customers and staff.

4. Communication

By contacting us or booking, you agree that we may reach you by phone, SMS, or WhatsApp regarding your appointment. You can ask us to stop promotional messages at any time.

5. Data retention

We keep booking and contact records only as long as necessary for our services, legitimate business needs, and legal requirements, after which they are deleted or anonymised.

6. Security

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your data.

7. Your rights

Under the Data Privacy Act, you may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

Our website may use basic cookies or local storage to remember your preferences and keep the booking experience working smoothly. You can control cookies through your browser settings.

9. Children

Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new “Last updated” date.

11. Contact us

For any privacy questions or requests, contact us at:

EasyGoSpa

Email: services@easygospa.com

Phone / WhatsApp: +63 964 857 0967